Guest Services Fee Schedule
Guest Service Fees: The guest service fee is based on the number of bedrooms required to be attended to during your stay and is based on an allotment of time to cover the following items below:
Number of Bedrooms | Preparation | Inventory | Laundry | Cleaning | Total Guest Fee |
| 1 Bedroom | 37.50 | 25.00 | 50.00 | 87.50 | 200.00 |
| 2 Bedrooms | 37.50 | 25.00 | 65.00 | 97.50 | 225.00 |
| 3 Bedrooms | 37.50 | 25.00 | 80.00 | 107.50 | 250.00 |
Arrival & Departure Preparation
Preparing the villa includes blowing off the walkways and deck areas, verification of kitchen and linen inventory, checking the internet connection and testing all televisions to make sure they are all working properly. This fee also includes the caretakers time for arrival and departure inspections which includes a detailed written inspection report. Inspection reports are necessary to insure that the current guest is not held responsible for damage or missing items caused by a prior tenant
Inventory Verification Inventory counts include all towels, linens, bedding, accessories, artwork and a full accounting of the kitchen inventory
Laundry Services Laundry is the most time consuming and costly element of the guest service fee as water must be trucked in to the villa. The fee covers the washing and drying of towels and bed linens according to the time allotment below:
1 bedroom (2 guests) = 2 loads ~ 2 hours = $50.00
2 bedrooms (4 guests) = 4 loads ~ 2.6 hours = $65.00
3 bedrooms (6 guests) = 6 loads ~ 3.2 hours = $80.00
Cleaning Services This fee covers re-making of all beds, vacuuming, washing floors, bathroom toilets, tubs and showers, wiping out the refrigerator, microwave and oven, dusting furniture, light fixture, artwork and blinds.
1 bedroom = 3.5 hours = $87.50
2 bedroom(s) = 3.9 hours = $97.50
3 bedroom(s) = 4.3 hours = $107.50
Caretaker Support Caretaker calls and visits: We have a very detailed guest service instruction book. This has been designed to answer any questions and provide detailed instructions for operating everything in the villa. If guests cannot find the answer to your question the fee includes an introductory visit and one call to our caretaker to ask general questions. The fee also covers any house calls required by our caretaker for non-functioning appliances or equipment.
Excess Fees
The following items are not included in the Guest Service fee and will be considered to be excess cleaning at $30.00 per hour:
* Ovens and Ranges left exessively dirty
* Spa/Beach Towels used and not laundered and returned to spa basket
* Dirty dishes left in the dishwasher or put away dirty in the cabinets dirty
* Gas BBQ Grill left excessively dirty
* Window cleaning from dog smears or childs hand prints
* Trash removal plus dump fees for sorting of trash, usage over allotted number of garbage cans, Christmas tree * The caretaker charges us $7.00 per phone call and $25.00 per visit. Therefore we must charge guests an excess fee for any excessive calls to the caretaker where a call or visit to the villa was determined to be not warranted.